But passengers fear the industry is headed in the wrong direction. Jacqueline Hampton, founder of the travel planning site Portico, says travelers already dread the return of fees. She says airlines ought to keep them reasonable — “something nominal, in the $10 to $25 range,” she says. Passengers doubt that mask rules will ever get lifted. And they miss the days when airlines welcomed them on board and made them feel special, even in the main cabin.